�鶹��

�鶹�� AG has established a Business Continuity Management (BCM) program to deliver this commitment, with the purpose of:

• Providing stable service to clients;
• Safeguarding assets and customer data;
• Enabling continuity of critical functions during or immediately following a disruption.

The BCM program covers all �鶹�� AG business units and locations.

�鶹�� AG recognizes its responsibility to help protect global Financial Systems and, as such, meets regulatory guidelines and recommendations.

�鶹�� AG’s BCM program considers various levels and types of disruptions that might affect a building, business district, city or a wide-scale condition within a region or multiple regions.��

Key features of the �鶹�� AG BCM program include:

• Defined global and regional governance bodies and Executive ownership of BCM;
• Full-time BCM professionals responsible for creating, managing and monitoring the firm’s preparedness;
• A Group Business Continuity and Crisis Management Policy;
• Defined crisis management organizations and escalation protocols;
• Established crisis communications strategies for all stakeholders;
• Identification of critical activities and the planned recovery time objectives;
• Thorough risk and impact assessments of locations and processes;
• A training and awareness program for all staff that relates to their BCM roles;
• Regular testing of all BCM arrangements and components, including teams;
• Continued maintenance and review of arrangements to respond to changing client requirements, emerging risks and changes to the firm.

• Dedicated technical recovery facilities;
• Internal and third party work area recovery facilities;
• Remote working capabilities;
• Utilizing its local, regional and international recovery capabilities.