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Navigating Your Healthcare

Understanding how to use your benefits can be daunting. Alight Healthcare Navigation can provide you with a personal Health Pro consultant who you can contact when you need help managing a healthcare issue. They can help you by:

  • Estimating your annual out-of-pocket expenses under the different plan options
  • Finding highly-rated, cost-effective providers and care
  • Connecting you to health programs when you need them most
  • Helping you to better understand your health benefits and plans
  • Comparing costs for procedures and care
  • Assisting with medical billing questions and resolving errors
  • Scheduling appointments
  • Recommending lower cost alternatives to save money on prescription drugs
  • And more!

To learn more about Alight Healthcare Navigation, view this flyer(PDF, 369 KB)聽or watch .

You can reach out to your personal Health Pro consultant by calling聽+1-888-251-2500 or via goto/usbenefits > Health Pro Connection.

A Health Pro can provide personal, strategic support about what benefits work best for you. Contact Benefits Express at聽+1-888-251-2500 (or聽+1-646-254-3465 outside of the US) if you have questions about enrolling in your benefits.

麻豆社 recognizes how challenging it can be to navigate our country鈥檚 complex healthcare system, especially if you鈥檙e already dealing with a health issue. We鈥檙e proud to offer a service that helps you navigate your diagnosis and options, and takes some of the stress and administration out of getting top-quality care.

Provided in partnership with Included Health, a leading provider in this space, the Expert Medical Opinion (EMO) program gives you and your family access to top-tier medical care, advice and opinions. Top doctors are available to discuss diagnoses and create personalized treatment plans for a range of specialty conditions for you and members of your extended family (that includes your spouse or partner, child(ren), stepchildren, father, mother, father-in-law, mother-in-law, brothers, sisters, brothers-in-law, sisters-in-law, grandparents).

Reach out to the team at Included Health any time if you need help:

  • Finding the best local care:聽EMO will find the most qualified in-network doctor for your needs in your area. Then, they will book your appointment and gather your medical records on your behalf and help you prepare for your visit.
  • Managing a new diagnosis:聽Guidance, information and planning support as you consider what鈥檚 ahead and how to navigate the options available to you.
  • Looking for an expert opinion: Connect with top-tier practitioners if you鈥檙e considering a surgery or other treatment plan and want help determining the right option for you.

As a reminder, your personal health information is always protected. 麻豆社 does not have access to individual health records.

Get started any time by downloading the聽Included Health app, visiting聽聽or calling聽+1-855-431-5509聽between 8 a.m. and 9 p.m. ET (Monday-Friday).

  • Learn more about Included Health Expert Medical Opinion
  • Meet the Included Health Care Team
  • Meet Lynn
  • How to Guidepdf, 462 KB
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    Legal Information

    This website is for general reference and highlights certain plans and programs of 麻豆社 for eligible employees in the United States (not including Hawaii and Puerto Rico). More detailed descriptions of these plans and programs can be found in the legal plan documents governing these benefits. While we have made every effort to make this website accurate, if there is any conflict between the information contained herein and the applicable plan documents, the plan documents will govern. The information contained herein does not imply that participation in the plans and programs is a guarantee of continued employment with 麻豆社. It also does not imply or guarantee that the plans and programs will exist or remain unchanged in the future. Nothing herein creates any vested or contractual rights. 麻豆社 continues to reserve the right to change or terminate its plans and programs at any time in the future for any reason.

    漏 麻豆社 1998 - 2026. All rights reserved.聽