On this page you'll find our standard contractual terms with suppliers. This includes the 麻豆社 Supplier Policies, which are intended to form part of your agreement with 麻豆社.

We may from time to time update or publish new documents on this page to reflect changes in applicable laws or 麻豆社鈥檚 policies and standards. You'll find the version number and publication date indicated within each document.鈥

We encourage all suppliers to sign up to receive email notifications when documents are updated on this page.听

麻豆社 General Terms and Conditions

The 麻豆社 General Terms and Conditions apply across all categories of products and services provided to 麻豆社.

麻豆社 General Terms and Conditions
EN(PDF, 227 KB)听|听DE(PDF, 221 KB)听| CN(PDF, 380 KB)听| PT-BR(PDF, 243 KB)

Glossary

All capitalized terms in our contractual documents are defined in the Glossary.

Glossary听EN(PDF, 351 KB)听|听DE(PDF, 384 KB) | CN(PDF, 1 MB)听| PT-BR(PDF, 334 KB)

Category Specific Terms

Category Specific Terms will apply according to the types of products or services provided to 麻豆社. In most cases they supplement the 麻豆社 General Terms and Conditions, but some are freestanding.听

Cloud Services Termspdf, 261 KBEN(PDF, 195 KB)听|听DE(PDF, 224 KB) | CN(PDF, 579 KB)听| PT-BR(PDF, 213 KB)

Construction Services Terms听EN(PDF, 182 KB)听| DE(PDF, 223 KB) | PT-BR(PDF, 199 KB)

COTS Software Terms听EN(PDF, 179 KB)听|听DE(PDF, 202 KB)听| CN(PDF, 354 KB)听| PT-BR(PDF, 177 KB)

Goods Terms EN(PDF, 82 KB)听|听DE(PDF, 88 KB)听| CN(PDF, 188 KB)听| PT-BR(PDF, 75 KB)

IT Hardware Terms听EN(PDF, 210 KB)听|听DE(PDF, 230 KB)听| CN(PDF, 369 KB)听| PT-BR(PDF, 180 KB)

Marketing and Related Services Termspdf, 261 KBEN(PDF, 201 KB)听|听DE(PDF, 244 KB)听| CN(PDF, 537 KB)听| PT-BR(PDF, 211 KB)

Outsourced Services Terms听EN(PDF, 188 KB)听|听DE(PDF, 221 KB)听| CN(PDF, 348 KB)听| PT-BR(PDF, 195 KB)

Personnel Lending Services Terms and Conditions SwitzerlandEN(PDF, 124 KB)

Recruitment Services Terms and Conditions听EN(PDF, 145 KB)听| DE(PDF, 194 KB)听| CN(PDF, 347 KB)听| PT-BR(PDF, 187 KB)

Services Terms EN(PDF, 189 KB)听|听DE(PDF, 213 KB)听| CN(PDF, 333 KB)听| PT-BR(PDF, 190 KB)


Global Supplier Policies

Suppliers must comply with any applicable Global Supplier Policies. These Policies will form part of the supplier's agreement with 麻豆社. The table below lists the Global Supplier Policies and specifies the circumstances in which each Policy applies.

Policy name

Documents

When it applies

Anti-bribery and Corruption, Sanctions, Fraud and Anti-Facilitation of Tax Evasion Policy

EN(PDF, 78 KB)听|听DE(PDF, 84 KB)听|听CN(PDF, 177 KB)听| PT-BR(PDF, 96 KB)

At all times when you work with us.

Audit Policy

EN(PDF, 83 KB)听|听DE(PDF, 142 KB)听|听CN(PDF, 243 KB)听| PT-BR(PDF, 167 KB)

Whenever you provide any of the following:

  1. Outsourced Services;
  2. BCM-Critical Services/Products;
  3. SOX Relevant Services/Products; or
  4. any Products or Services that are regulated by a Regulator of 麻豆社.

BRRD Bail-In Policy

EN(PDF, 74 KB)听|听DE(PDF, 76 KB)听|听CN(PDF, 144 KB)听| PT-BR(PDF, 84 KB)

When all of the following apply:

  1. the Products or Services provided by you do not include Resolution-Critical Activities; and
  2. the 麻豆社 party to the Agreement is established: (a) in a member state of the European Economic Area (EEA) which has implemented, or which at any time implements, the BRRD; or (b) in the UK; and
  3. the Agreement is governed by: (a) in the case of EEA established 麻豆社 party, the law of a non-EEA jurisdiction; (b) in the case of the UK established 麻豆社 party, the law of a non-UK jurisdiction.

Business Continuity and Operational Resilience Policy

EN(PDF, 108 KB)听|听DE(PDF, 106 KB)听|听CN(PDF, 239 KB)听| PT-BR(PDF, 130 KB)

Whenever you supply BCM-Critical Services/Products, or support an Important Business Service.

Compliance Policy

EN(PDF, 112 KB)听|听DE(PDF, 89 KB)听|听CN(PDF, 193 KB)听| PT-BR(PDF, 96 KB)

Whenever you have:

  1. any Onboarded Staff, or
  2. any Staff with access to Unpublished Price Sensitive Information.

Cyber and Information Security (CIS) Policy

EN(PDF, 195 KB)听| DE(PDF, 242 KB) | CN(PDF, 442 KB) | PT-BR(PDF, 225 KB)

Whenever 麻豆社 determines that this Policy applies, based on the nature of Products and Services provided by you.听

Data Protection Policy

EN(PDF, 133 KB)听|听DE(PDF, 174 KB)听|听CN(PDF, 253 KB)听| PT-BR(PDF, 175 KB)

Whenever you Process any Personal Data which is shared for the purposes of the Agreement.

Process Agent and IVV Policy

EN(PDF, 81 KB)听|听DE(PDF, 84 KB)听|听CN(PDF, 140 KB)听| PT-BR(PDF, 90 KB)

  1. When you and/or any of your Subcontractors is at any time established in a non-EEA jurisdiction and we determine that any Products or Services provided pursuant to an Agreement are 麻豆社 ESE Material Outsourced Services; or
  2. When we determine that any Products or Services provided pursuant to an Agreement are 麻豆社 ESE Material Outsourced Services and involve IVV Relevant Staff.

Procurement, Third Party Risk Management and Ethics Policy

EN(PDF, 84 KB)听|听DE(PDF, 91 KB)听|听CN(PDF, 187 KB)听| PT-BR(PDF, 95 KB)

At all times when you work with us.

Records Management Policy

EN(PDF, 111 KB)听|听DE(PDF, 123 KB)听|听CN(PDF, 230 KB)听| PT-BR(PDF, 130 KB)

Whenever we determine that the Services require the creation or Processing of 麻豆社 Information on our behalf, as specified in a Record Management Appendix.

Responsible Supply Chain Management Policy

EN(PDF, 150 KB)听|听DE(PDF, 166 KB)听|听CN(PDF, 301 KB)听| PT-BR(PDF, 177 KB)

At all times when you work with us.

Staff Vetting Policy

EN(PDF, 143 KB)听|听DE(PDF, 161 KB)听|听CN(PDF, 306 KB)听| PT-BR(PDF, 190 KB)

The Staff Vetting Policy applies to all Category I Staff and Category III Staff (as described on our Supplier Staff Vetting website), involved in the provision of Products or Services to 麻豆社.

Subcontractor Policy

EN(PDF, 131 KB)听|听DE(PDF, 132 KB)听|听CN(PDF, 186 KB)听| PT-BR(PDF, 120 KB)

Whenever you use Subcontractors in the provision of any Products or Services.

鈥淭oo Big to Fail鈥 Policy

EN(PDF, 89 KB)听|听DE(PDF, 102 KB)听|听CN(PDF, 171 KB)听| PT-BR(PDF, 106 KB)

Whenever we determine that any Products or Services provided by you include Resolution-Critical Activities.

Vendor Management Framework (VMF) Governance and Reporting Policy

EN(PDF, 134 KB)听|听DE(PDF, 153 KB)听|听CN(PDF, 277 KB)听| PT-BR(PDF, 208 KB)

Any time you have an Agreement with us.

Staff declaration forms

The Staff Declarations forms address confidentiality and related matters as per clause 8 of the 麻豆社 General Terms and Conditions. They鈥檙e available for download as editable PDF files for completion and e-signature. Please select the applicable form from the list on the right.鈥

Staff Declaration APACEN(PDF, 84 KB)听| CN(PDF, 211 KB)

Staff Declaration Brazil听PT-BR(PDF, 699 KB)

Staff Declaration CH, EMEAEN(PDF, 642 KB)听|听DE(PDF, 733 KB)

Staff Declaration USEN(PDF, 652 KB)

DocuSign

No paper. No printing. No scanning. We鈥檙e using DocuSign to sign contracts electronically in some jurisdictions. We鈥檒l kickstart the DocuSign process where it鈥檚 available for your contract. If you鈥檙e already DocuSign user, wait until you hear from us before initiating any eSignature processes.


麻豆社 Billing Guidelines for outside counsel

The 麻豆社 Billing Guidelines detail the chargeable and non-chargeable tasks and activities for outside counsel.

麻豆社 Billing Guidelines for Outside CounselEN(PDF, 119 KB)

Contracting standards archive听

Here you can access decommissioned documents and older versions of the above listed documents.